Mackenzie is sensible in life and has long since abandoned childhood dreams. When she inherits her aunt's beautiful-but-antiquated hotel, she decides the reasonable thing to do is put up for sale before Christmas. Little does she know the hotel plays an important role for Santa on Christmas Eve, and it's fortune now has full Northpole attention. Working alongside the hotel's handyman Ben, Mackenzie quickly finds herself in over her head, but her luck...

Jack is devastated to learn of his Constable reassignment. When Elizabeth's sister, Julie, arrives in Coal Valley with the new Constable, Jack reluctantly tells Elizabeth the news and must leave town. Julie stumbles upon a mysterious wounded man and rushes him to Abigail's for care, unknowingly putting herself, Abigail and Elizabeth in grave danger at the hands of the infamous Tolliver gang. Hearing of their distress, Jack rides back to save the women...

When a group of orphans become stranded in Hope Valley for Christmas, their caretakers, who are sisters who have a mysterious backstory, lead Bill to investigate the circumstances of their arrival. He discovers the sisters and their orphanage are in jeopardy, so Abigail and the other residents rally to make it a Christmas to remember for the orphans. Elizabeth, who is preparing for the birth of her child, organizes her students to engage in selfless...

Elizabeth Thatcher is a young teacher accustomed to high society, so she experiences culture shock when she gets her first classroom assignment in Coal Valley. Life in the small mining town is filled with challenges. A recent explosion has killed more than a dozen of the town's miners, compelling the widows of those men to work in the mines to earn money.

Young teacher Elizabeth Thatcher trades high society life for a classroom on the prairie, determined to prove she is brave enough to live on her own. She learns through her aunt's secret diary that she had been a pioneer woman herself, and uses it as a guide to embark on her own adventures.

Life is busy in Hope Valley. Bill recruits an old friend to help him track down criminals, and together they must overcome a problem from the past/Abigail keeps the peace in Hope Valley while dealing with issues from the new saloon owner. Elizabeth instructs students on how to earn respect and is startled with a new arrival in Hope Valley.

Schoolteacher Elizabeth gets a fresh start with the handsome Mountie Jack after she reassures him that she declined the proposal from her childhood friend, and instead would like to try to make things work with Jack. Meanwhile, Elizabeth's close friend Abigail encounters a young orphan who has been stealing food. Abigail decides to show the boy kindness by taking care of him and his ill sister.

Elizabeth is still dealing with Jack's departure to the Northern Territories when problems closer to home arrived, this time in the form of two new students. Chad and Earl are Ray Wyatt's nephews and are rude and condescending to Elizabeth. Eventually, they even vandalize the school. Meanwhile, Abigail is trying to keep her cafe up and running despite Wyatt stealing customers by opening up a commissary at the railroad and forces his men to eat there....

Dan and Charlie are two best friends who, together, have built a successful marketing empire, but have somehow managed to avoid ever really growing up. Their lives have been turned upside down when they are charged with the care of seven-year-old twins while on the verge of a big business deal. The clueless bachelors stumble in their efforts, leading to one debacle after another, with a gorilla and some pecking penguins. Dan and Charlie learn as much...